NM
Nthabiseng M

1 reviews | Active since Jan 2020

10 Jan 2020, 17:56

Multichoice

I paid my dstv account on Tuesday morning the 7th of January and my services are still suspended. I have called multichoice since Tuesday in the evening to try and open it up but they asked me to send proof of payment. I have sent it on Tuesday and everyday after that day and when I call them the consultant put me on hold and then hang up on me, so I called back and everytime I do I get another consultant who does that and they never call back.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Jan 2020, 08:23
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
NM
Nthabiseng M's update16 Jan 2020, 01:17
Reviewer Update
Even now you haven't received any emails from me including the proof of payment since Saturday when you called me. This is unacceptable and unprofessional and annoying