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siphakanyiswa N

1 reviews | Active since Jun 2016

21 Jun 2016, 12:00

multichoice

<p>Ordered a Dstv explora price lock plan (539/month) from multichoice.Explained to sales person that im using a communal dish.on receipt of order there is only a decorder and no dish.They issue me with a smart LNB which is not compatible with the communal connection and im advised to buy my own multi switch whereas ive explained this prior taking the offer</p>

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Replies (6)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jun 2016, 15:21
Official

Dear Siphakanyiswa Ntombela

We are unable to access your DStv account to assist you further. Kindly provide us with one of the following details :

Please send us one of the following details :

• MultiChoice Customer Number

• ID Number

• Decoder Serial Number

• SmartCard Serial Number

Regards

Elna

Best regards,

sN
siphakanyiswa N's update21 Jun 2016, 15:25
Reviewer Update

ID ********** 446080

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jun 2016, 15:47
Official

Hi Siphakanyiswa Ntombela

Please respond private, we are unable to see your response.

Regards

Elna

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jun 2016, 15:48
Official

Hi Siphakanyiswa Ntombela

Please respond private, we are unable to see your response.

Regards

Elna

Best regards,

sN
siphakanyiswa N's update21 Jun 2016, 15:50
Reviewer Update

id no ***

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jun 2016, 16:06
Official

Hi Siphakanyiswa Ntombela

Thank you for your prompt response.

Your enquiry has been referred to our PriceLock department for urgent assistance. They will contact you directly as soon as possible.

Should you have further questions, please do not hesitate to contact us.

Regards

Elna

Best regards,