DM
Deidre M
1 reviews | Active since Aug 2021
01 Aug 2021, 09:50
Multichoice
Multichoice call centre called me end of May to advise my price lock contract will end after two years and we need to renew it. After renewing and advising they need to come and install new decoders we are still waiting for the new decoders. I have been calling the call centre for two months. Call agents will get managers to call me back, advise they are unable to allocate where my dishes is. I am paying two months for a service and still no dishes. If this is not getting sorted by Wednesday I will cancel my DSTV and go to the newspapers. This os not how you treat a regular client that is up to date with an account.
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Replies (1)DStv (MultiChoice)'s replyOfficial
01 Aug 2021, 17:12Hi Deidre Munro ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Aug 2021, 17:12
Official
Hi Deidre Munro ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
