MultiChoice

I will make this sweet and short.

I had 2 accounts with MultiChoice, 1 premium and 1 easy view both separate.

In July I called in to MultiChoice to cancel my premium services, and for some reason the easy view debit orders did not make sense the amount debuted was more than what the monthly premium should be, I have just been so busy to call and find out what is happening, I eventually made contact with MultiChoice and I was told that I am being billed for showmax, so I asked them how is this possible if I had cancelled my subscription? So they tell me that I have to cancel the show max services separately, only if they told me in the beginning, however I don’t think this is our responsibility. I feel that this is not my responsibility as I did not go to showmax and sign up for a showmax account, showmax was for free with the MultiChoice premium subscription, therefore it was MultiChoice responsibility to ensure that all services including the free services they give their clients should be cancelled. MultiChoice has been debiting the showmax money off my account how strange is this, apparently showmax was linked to my easy account, how convenient for MultiChoice.

I just wonder how many people has MultiChoice done this to.

So dear MultiChoice hope this is the last request, I want my money you have debited wrongly from my account to be credited back.

Thank you