IM
Imran M

1 reviews | Active since Nov 2021

12 Dec 2021, 11:55

Multichoice

After numerous calls to Multichoice, i woke this morning to have my services once again disconnected. This after receiving a call from their Billing department by someone called Andile stating that i need to pay R120.00 to 'sort' my account out and to never have my service disconnected. I made the payment on the same day and hoped that was the end of it. This morning, Sunday 12th December, i woke up to find my services disconnected once again. I called them back and was now told i owe them a further R94 because of disconnection fees to which i really got upset and blew my top. Their incompetence and gross stupidity is beyond belief. I am sorry to say that after spending more than R1000.00 on calls them, they are quibbling for an amount of R94 for which they are liable. These big companies do not have your interest at heart and do not care about you as the subscriber, which is truly sad and distateful at the same time. It shows the level to which our country's service providers have sunk. Truly sad. For me to pay the R94 is not an issue as i can afford, but on principle, why should i still pay them for their incompetence? God alone knows what is going on there. I really feel cheated and i think Multichoice owes me at least something back for my time, my calls and my frustration tbat i have endured this past month.

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