MULTICHOICE

Multichoice would not connect my holiday service on 24 July unless I paid R1039. After a long conversation before 10 in the morning I was told that it will be switched on because their magtape has already gone to the bank and that the debit order will go through on the 27th. At 18h00 my DSTV was not on. Again I phoned and was told that it will not go on unless I paid. I asked if I could pay at my local Spar and was told yes. I then asked if I could phone back to confirm that this has happened I was told no she is now \knocking off". The next day my DSTV was still off. I again had to phone and was then told that I could not pay at spar as it does not show on their system. I insisted on them listening to their recordings of both conversations and asked for feedback Then Last week I phoned and was told that this has not happened yet. And not to worry my account is in credit. After all that the debit order still went through and when I asked for my money back I was told that this will take 40 - 60 days. I got my bank to return the debit. Now today I am once again cut and told that now I am in arrears. I have always been able to manage my accounts on-line and now that is not possible"""