1 reviews | Active since Jun 2020
Multichoice
I’m so disappointed! Im going to pay for my dstv in 5 days and no service! I took out the premium package (the most expensive one). I had to call them again when they didn’t deliver it on time. Got my dstv, installed it by people they accredited. First few days were fine, then it started to buffer/reboot whenever...can’t watch catch up etc. After 3 weeks I got a message I must pay an amount immediately or my services will be suspended?! No one told me about this amount. I paid the amount and then it was activated again. This was last week. After numerous correspondence on Facebook messenger, they suggest I take ot to a accredited dealer. I did so today at Waterglen centre. The no-service was even more disappointing!! No one acknowledges you for a ticket! After 20min I left. I demand no payment and a new explora that is in working condition. No words can express my disappointment. Please advise and resolve this (dstv).
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
