MULTICHOICE

It is such a nightmare to deal with the call centre operators at DStv Multichoice. They do not listen and only carries the interest of the company. They have no interest in the information or comp,ain you feed them.

I phoned January this year to keep my account on hold and also informed that I did not make payment in December 2020. The reason for request to place my account on hold was because I have relocated and was looking for an installer.

During March/April I requested reconnection and all hell broke loose on an account which had been well conducted. I requested a downgrade but experienced disconnection. After many calls of swearing and subsequently just stopping their service for a few months, I requested reconnection last month with an upgrade.

I had connection for about 2 weeks. Upon enquiry they failed to justify a double debit on my account. One in July and another in August. They do not listen to their clients and repeat everything you tell them.

I was so annoyed by their continuous incompetence and decided to reverse my payments and requested cancellation.

I wish I never have to request their service again