SV
Sidney V
1 reviews | Active since Dec 2019
30 Jun 2020, 08:56
Multichoice
I have been struggling to get a refund from multichoice for more then 21 days, I send them my banking DETAILS AND ID more then 5 times but every time you phone they say that they are waiting for supporting documents, I then mailed it again and again they acknowledged receiving the documents and promise that you will be refunded. But I'm still waiting for a refund.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
30 Jun 2020, 09:09Hi Sidney de Villiers,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Jun 2020, 09:09
Official
Hi Sidney de Villiers,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
30 Jun 2020, 16:51Hi Sidney,
On behalf of MultiChoice, I would like to apologise for the delay in resolving the query.
We tried to contact you but we could not get hold of you.
The refund has been done. However, it hasn't been approved by our finance team. We have asked them to attend to your account.
Regards
Kagiso
On behalf of MultiChoice, I would like to apologise for the delay in resolving the query.
We tried to contact you but we could not get hold of you.
The refund has been done. However, it hasn't been approved by our finance team. We have asked them to attend to your account.
Regards
Kagiso
DStv (MultiChoice)'s reply30 Jun 2020, 16:51
Official
Hi Sidney,
On behalf of MultiChoice, I would like to apologise for the delay in resolving the query.
We tried to contact you but we could not get hold of you.
The refund has been done. However, it hasn't been approved by our finance team. We have asked them to attend to your account.
Regards
Kagiso
On behalf of MultiChoice, I would like to apologise for the delay in resolving the query.
We tried to contact you but we could not get hold of you.
The refund has been done. However, it hasn't been approved by our finance team. We have asked them to attend to your account.
Regards
Kagiso
DStv (MultiChoice)'s replyOfficial
30 Jun 2020, 16:52 Hi Sidney,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Jun 2020, 16:52
Official
Hi Sidney,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team