multichoice

hi my name is Faywin i took out an explora with multichoice somewhere last year in the begining of the year if am not mistaken.I was having a normal dstv and was advised to take out the explora,eversince i got this explora its been problems nonstop everymonth i pay more then am suppose to pay...i got real tired after a while and decided to stop paying my dish..it was of for 3-4 months nd after that i decided to call in so i can hear how much i should pay for it to be on and they said 820 cos i was in arrears i went to pep nd payed the 820 on the 2nd of july....they disconnected my services on the 26 or 27 so i phoned in nd complained cos its been not even a full month when i phoned in they wanted me to pay R1015 which i feel was to much i ask them to escelate my call to the pricelock department so they can call me back they never phoned me.A few days later i phoned in again nd all of a sudden it was R924 nd phoned in again my things was again escalated but never recieved any calls..again few days later i phoned in again this time they said i should pay R625 which i was willing to pay....so today when i went to pep the price was now again R935 can anyone please assist me cos ive been struggling with this for almost 1year i cant take it anymore