SG
Sharin G
1 reviews | Active since Nov 2012
01 Aug 2018, 11:47
Multichoice
I've got 2 decoders for many years. I dont need both so i phoned multichoice to cancelled or stop the one with immediate effect. SORRY i must give a month's notice before my due dates which is the 28th really now I have to pay a full month and dont even use the thing. I ASKED for MY t&C and they send met one without my signature,. What about the consumer protection act? Surely a company like Multichoice must be aware of this
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
01 Aug 2018, 20:32Dear Sharin
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Aug 2018, 20:32
Official
Dear Sharin
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Aug 2018, 16:07Good day Sharin
Thank you for taking may call today.
I apologise for the misunderstanding and any inconvenience caused.
As discussed, the service is for smartcard - P*** - *** is scheduled for disconnection on 28 August 2018.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply02 Aug 2018, 16:07
Official
Good day Sharin
Thank you for taking may call today.
I apologise for the misunderstanding and any inconvenience caused.
As discussed, the service is for smartcard - P*** - *** is scheduled for disconnection on 28 August 2018.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,