cR
cobus R
1 reviews | Active since May 2015
11 May 2015, 15:01
multichoice
I went to pay my dstv account at a multichoice in princess crossing at a machine. Instead of paying 650 I payed 6500.this was an honest mistake.I have been dealing with supervisors and consultants since the 25th and I still have not got my money back.this money was my food money and school fees.please can someone help.kind regards Cobus Robertson
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DStv (MultiChoice)'s replyOfficial
13 May 2015, 10:25Hello cobusrobertson1,
We do apologies for the inconvenience you experienced in this regard.
We confirm that a refund Cheque was deposited in to your bank account on the 12 May 2015.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
We confirm that a refund Cheque was deposited in to your bank account on the 12 May 2015.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply13 May 2015, 10:25
Official
Hello cobusrobertson1,
We do apologies for the inconvenience you experienced in this regard.
We confirm that a refund Cheque was deposited in to your bank account on the 12 May 2015.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
We confirm that a refund Cheque was deposited in to your bank account on the 12 May 2015.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
Best regards,