Multichoice

<p>Multichoice contacted me to speak to my husband and I informed them that he had passed away. I was then told to do a change of ownership into my name which I did and after many emails and documentation they informed me that my DSTV account is now in my name ie Account No. ********** 6 J E Hatch. What they didnt tell me was that I had to do a formal email requesting that they needed to do a transfer of the money in my husband's account which is R3684.88 into my account. My husband was G A Hatch Account no. ********** . Yesterday I received an SMS stating that I owe R1579.10 to be paid by 2 Jan 2017. I spent nearly an hour on the phone this morning trying to sort this and was given the email address ********** that I needed to send this formal request to. I have done so, BUT THIS MAIL ADDRESS DOES NOT EXIS. PLEASE PLEASE CAN YOU HELP ME SORT OUT THIS PROBLEM. I am a 70 year old pensioner and do not run around the streets, I watch a lot of TV and do not want to get cut off. Thank you, Mrs JE Hatch ********** 268</p>