PK
Paul K
1 reviews | Active since Apr 2013
08 Oct 2016, 21:37
Multichoice
<p>Obviously they make plenty of money. We app**** 3 weeks ago for the 2 year price fix option, was approved and then the extremely poor client service stepped in. We still dont have the installers making any contact with us. When asking for answers we are send to so many departments and get so many different answers that we eventually cancelled the contract for the price fix option today. They (multi choice/dstv) are on par with the SABC...poor unloyal to customers and arrogant. Because they have the monopoly they can treat customers the way they do. </p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Oct 2016, 08:39Dear Paul
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply10 Oct 2016, 08:39
Official
Dear Paul
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Oct 2016, 10:45Good day Paul
Thank you bring this matter to our attention.
Please accept our apologies for any inconvenience you have experienced in this regard.
We have escalated your concerns to our Price lock department four urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply10 Oct 2016, 10:45
Official
Good day Paul
Thank you bring this matter to our attention.
Please accept our apologies for any inconvenience you have experienced in this regard.
We have escalated your concerns to our Price lock department four urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Best regards,