PN
Petrus N

1 reviews | Active since Feb 2017

13 Dec 2019, 06:53

Multichoice

Found out that they were charging me twice for one subscription. Phoned them, escalated the matter to accounts department and to give me the feedback in 48 hours. Kept phoning after every two days get a different person each time had to explain all over again and again. Asked me to send bank statements to prove that my account was debited. Done everything they ask, but nothing have been done and they never phoned as promised. I stopped my debit order within 24 hours my subscription was suspended. Very frustrating, now looking for other satellite TV service providers. Multichoice are reaping us and *****ing our money.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Dec 2019, 09:03
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 


Kind regards 
DStv: Hello Peter Team