HS
Hugo S

1 reviews | Active since Aug 2020

31 Dec 2020, 09:55

MultiChoice

Do not pay DSTV with ZAPPER or SNAPSCAN because DSTV is incapable to allocate payments to the right account if at all. On 4/11/2020 I made a payment via SnapScan and was uncertain about the outcome and did another transfer via Zapper on 3/11/2020. Both amounts of R 954.00. These two payment were not allocated to my account. Numerous e mails with copy of statement and two confirmations from my bank to DSTV had no actions to allocate the funds.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Dec 2020, 10:38
Official
Hi Hugo Snyman, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team