Multichoce follow up

Multichoice- the only company who manages to beat Home affairs, city councills and SOE with non service delivery . I wrote a complaint and sent a complaint on their website to customer complaints . I had one phone call and absolutely nothing happened afterwards . The most complacent, *********** company i have come across Unacceptable pathetic service i have come accross I came down to Ballito Wednesday 5 April- I called the call center to ask to deactivate my primary decoder and activate my holiday decoder. The signal would not get through and i was asked to unplug the power cable and the white cable and reboot- after doing so i got connection but did not check if the whole bouquet was working. I called again and the Multichoice recipient /call Centre told me to leave it a while to reset, as it was not working for a while . The next day i called again to report error 48/32 until this afternoon where i really got extremely up. The lady (call Centre) asked me to press help and the signal strength showed 80 % and quality 100% . She almost convinced me there is an error with the dish, until i arrived at my friend in Ballito and did a signal test, only to find out his signal was 60% and all channels worked. I have channels *** and up which all don't work and dstv sport app says application not available. I again call the call Centre at 1600 and again spoke to a call center lady and asked to speak to a supervisor. She asked and told me the same bull**** that all the others told me . I asked to speak to a supervisor. After 60 minutes of holding on i hung up the phone I decided to write this e mail and take it even further . In my mind i have never encountered such a useless company - probably worse that any municipality/Home affairs or any SOE . But in life what comes around goes around . All we require is a competitor to close you down, and that will come too and then hopefully, we can get better service from the new service provider Hi Ollie,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards DStv: Hello Peter Team