Multi-point-fingers-at-everyone but DSTV dololo!
<p>I cant explain the fustration I have after spending enough airtime to buy me a new decoder and sun burn I sustained running around between the instalation company, mutichoice walk in centre, retailer were I got my decoder, and the umpteenth consultant on the Dstv helpine Ive spoken to for the past week.</p> <p> </p> <p>First of all , the istaller removed my barcoded serial number sticker and now 10 months down the line , my HD decoder lost signal , wont work and the multichoice walk in center wont replace because it has no serial number sticker to scan.</p> <p> </p> <p>I personally blame the installation company wich installed my dstv and this is their details:</p> <p>Name: Video Vision</p> <p>Accreditation No: 18027 mc</p> <p>Name of installer: Oneboy Meshack</p> <p>Date of installation : 2016.01.08</p> <p> </p> <p>The lady there is so rude, extremely unhelpful, exploiting and has no interest in helping a customers and Im sick of them pointing fingers at everyone, not taking reponsibility for their idiotic service and NO one else is willing to hold them accountable. Why did they remove my sticker? What must hapen now cause no one is willing to fix or replace my decoder which is still under warranty because it has no sticker</p> <p> </p> <p>Ps I've paid my monthly fee, and I havent been able to view my DSTV for 2 weeks now. Terrible!</p>
Dear Neo Panane
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Neo Panane
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Neo Panane
We have referred your complaint to the relevant department for further investigation and assistance in this regard. Kindly expect feedback directly from them as soon as possible.
Regards
Elna
Dear Neo Panane
We have referred your complaint to the relevant department for further investigation and assistance in this regard. Kindly expect feedback directly from them as soon as possible.
Regards
Elna
