MULTI CONFUSED
Please help me understand why catch up needs internet connection. Because WOW
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
06 Oct 2021, 16:25Hi Karabo M,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Oct 2021, 16:25
Official
Hi Karabo M,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
07 Oct 2021, 13:57Hi Karabo,
Thank you for reaching out to our team for assistance with your query.
We have made an attempt to contact you on *** however the call went unanswered as we would have liked to explain the above to you.
Kindly note that we do not require you to have internet connection to access Catch Up, this requirement is only for when you require access to Catch Up Plus (this is when you want to access Box sets of programs) as this content is stored on the cloud therefore you would need internet to access the cloud so the content is available to you.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to our team for assistance with your query.
We have made an attempt to contact you on *** however the call went unanswered as we would have liked to explain the above to you.
Kindly note that we do not require you to have internet connection to access Catch Up, this requirement is only for when you require access to Catch Up Plus (this is when you want to access Box sets of programs) as this content is stored on the cloud therefore you would need internet to access the cloud so the content is available to you.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 Oct 2021, 13:57
Official
Hi Karabo,
Thank you for reaching out to our team for assistance with your query.
We have made an attempt to contact you on *** however the call went unanswered as we would have liked to explain the above to you.
Kindly note that we do not require you to have internet connection to access Catch Up, this requirement is only for when you require access to Catch Up Plus (this is when you want to access Box sets of programs) as this content is stored on the cloud therefore you would need internet to access the cloud so the content is available to you.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to our team for assistance with your query.
We have made an attempt to contact you on *** however the call went unanswered as we would have liked to explain the above to you.
Kindly note that we do not require you to have internet connection to access Catch Up, this requirement is only for when you require access to Catch Up Plus (this is when you want to access Box sets of programs) as this content is stored on the cloud therefore you would need internet to access the cloud so the content is available to you.
Kind regards,
DStv: Hello Peter Team
Best regards,
's updateReviewer Update
11 Oct 2021, 14:21When we had a wifi problem we could not access our catch up options.
's update11 Oct 2021, 14:21
Reviewer Update
When we had a wifi problem we could not access our catch up options.