MULTI CLUELESS

CANCELED SERVICE END FEB 2021 WITH NOTHING OWING ON ACCOUNT. START GETTING CALLS FROM COLLECTION AGENCY IN APRIL APPOINTED BY MULTICHOICE FOR R128.24 THAT I SUPOSEDLY OWE. ALSO RECORDED ON MY CREDIT REPORT THAT I’VE MISSED PAYMENT WITH THEM AS A RESULT OF THIS AMOUNT "UNPAID". CALLED MULTICHOICE AND TALK WITH SIVIWE AND HE CONFIRMS NO AMOUNT OUTSTANDING - NOT SURE WHY THEY HAVE HANDED OVER AS THERE IS NO AMOUNT DUE. WHAT A BUNCH OF IDIOTS! WAITING FOR DAVID STELENBERG TO CONTACT ME BUT WILL CONTACT BYRON DU PLESSIS AS WELL. IT IS INEXCUSABLE THAT AN ERROR LIKE THIS, WHICH COULD BE AVIOIDED VERY SIMPLY IF SOMEONE COMPETENT DID THEIR JOB AND ADDITIONAL CHECKS WERE IN PLACE TO VERIFY THESE ACTIONS BEFORE THEY HANDED ZERO BALANCE CUSTOMERS OVER TO COLLECTION AGENCIES.