Multi choice sucks !

I’ve had an error code E143-0 for two years now. If I go to “My Dstv” app, that error code do not exist. Then I called and they reset and it works for less than 24 hours. Eventually I gave up (still paying every month) . By the way, I am talking about my extra view. Went in today at N1 city branch and was told my secondary decoder was faulty. I then had an extra one in my cupboard and the lady activated it. Then offered me a two year contract on a new decoder and installation. I told her that I would come back to her. My extra view on new decoder only lasted 3 hours. Obviously there is nothing wrong with the decoder. They trying to sign new contracts. Very bad service !!!! I’ve been a dstv customer for many years. Do you really want to loose me as a loyal customer ??????????