Multi Choice's Poor Service and Lies

28 April 2015 I called Multi Choice's Call Centre and spoke to a lady (can't remember her name) she was very friendly. I called to ask her to make sure that the debit order has gone off my bank account and that Multi Choice received the funds. She confirm over a recorded line over and over that \Yes the amount of R638 has been received and it shows on our system your next debit order is due 25 May 2015"the same information that the voice recording gave me while I was waiting. Yesterday my service was disconnected after a debit order was taken again 30 April 2015 and returned unpaid 6 May 2015. Today 12 May 2015 I spoke to Angel Gule who didn't know what she was talking about or what's going on the system when I asked her why she put me on hold for long periods and came back and just tell me \""well we did debit and it was unpaid\"" I asked her what the lady's name was I spoke to previously she said she is not allowed to tell as per her supervisor. Multi Choice your service is POOR!! And you employ staff that lies to us and RUDE. If I had multiple choices to choose another provider I would and trust me a lot of people would change as well."""