Multi-Choice ****py Service Delivery

Item: DStv (MultiChoice)
Rating: 1
Author: Oliver T

totally and utterly frustrated with their service and attitude from their staff. i have a DSTV Stream Package that i utilize purely for the Soccer Channel we watch absolutely nothing else because of the Constant Repeats.

my issues is the that the SS3 Channel 203 constantly buffers on Big Game matches and has a 3 minute delay so matches are not Live. My Fiber supply is Perfect as the other DSTV **** Channels will play Perfectly fine. I have called numerous times and the staff are always unwilling to help, the self Service options do not work.

does anyone have an Alternative for watching the Premier League, Champions League, Europa League, and F.A Cup besides this Platform.

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

14 Mar 2024, 09:52

Hi Oliver,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply14 Mar 2024, 09:52

Official

Hi Oliver,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

Oliver T's updateReviewer Update

31 Mar 2024, 15:51

Today is the 31st March, still no communication from Multi Choice, I still have the same issues on big game days there is an exact 4min delay and buffering has gotten worst.

Am I being ignored by Multi Choice because they are too big in south Africa and don't need my business?

Oliver T's update31 Mar 2024, 15:51

Reviewer Update