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Bongani B

1 reviews | Active since Dec 2019

18 Dec 2019, 13:19

Multi choice prize lock

I was contacted by dstv to offer me a prize lock explorer decoder which I agreed for a decoder to be delivered to my address. Now more than two weeks I am still without my decoder, I was even told they have already activated that account while I don't have that decoder now I find multichoice is taking me for granted or its some form of ********ity on them can you conct them and see if they can correct this as I am fed up with them

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Dec 2019, 08:31
Official
 Dear Bongani B,  

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, Dstv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Dec 2019, 10:28
Official
Good day Bongani B,

Kindly be advised that the decoder was scheduled for a delivery on the 04.12.2019. It was returned because the address was incorrect. 

Please see the tracking number OFT1T***0  and use the link for details http://tracking.onthedot.co.za/

Please confirm the address for delivery, so we can request it be done again.

Awaiting your response.

Kind regards 
Dstv: Hello Peter Team 

Best regards,

BB
Bongani B's update20 Dec 2019, 20:36
Reviewer Update
Since waiting after receiving a call and a promise that everything will be sorted out in 48hrs but all is dololo which is surprising to me. Multichoice please come cleanse in these ******** elements please
BB
Bongani B's update22 Dec 2019, 20:32
Reviewer Update
I gave up on multichoice, the only thing I need now is the help with my account which is now billed as on prize lock and now I am about to reach my monthly subscription date, so I will need to pay my normal prize to keep me connected.