Multi-choice Poor bad Service

I phoned Multi choice for almost an hour and they kept me hanging. I wanted to link my accounts but I ended up paying more for my phone bill. It's is a useless service. Now I understand why people move to Netflix. They are expensive and to get hold of their call center is also an expense.

I am even wondering if they make money for all the calls that we make and we cant even get through.

I have been postponing to move but now I made a decision.