ZM
Zamani M

1 reviews | Active since Feb 2022

04 Jul 2024, 14:59

MULTI CHOICE IS ******ING MONEY OUT OF ITS SUBSCRIBERS

If I could rate DSTV below zero I would. Multi choice has been billing me incorrectly since 2018, I have sent more than 40 emails and I can't count the number of times I've called in begging them to rectify this, their managers have been promising to sort out this issue, but that never happens, multi choice is abusing the fact that they have no competition. I have been paying more than what I am supposed to be paying, they always say I must pay to have my subscription activated in the meantime while they deal with the issue on their side. They are *******, you pay for a service but you are cut off and asked to pay more money and they blame it on the system error, why make customers pay for their system error, it's day light *******. Multi choice is dishonest, I'm pretty sure what they are doing is *******, might as well be ******ion. They don't even have an obudsman to protect us as customers, they do with us as they please. IF YOU HAVE NOT SUBSCRIBED TO MULTI CHOICE, SAVE YOURSELF THE STRESS AND MONEY, DO NOT EVEN THINK ABOUT SUBSCRIBING, YOUR LIFE WILL ONLY GO DOWN HILL FROM THERE.

There's really not much to it in any case it's the same old shows and movies.

I pray another company enters this space and bring Multi ******* to it's knees and start retrenching those employees because they don't want to do their jobs. **** service!!! The worst ever, they are even arrogant about it.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jul 2024, 17:26
Official
Hi Zamani Mkhize, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team