hJ
harry J
1 reviews | Active since Jun 2020
22 Feb 2022, 18:26
Multi-Choice faulty new decoder
I am very unhappy at my service from Multi-choice. In January I had to stand in a queue for 1,5 hours to pick up a new decoder. Now, a few weeks later I get a note on my decoder that the hard drive is *******ed. I have tried to reboot but that did not help. Why must I now go stand in another queue for 1,5 hours because Multi-choice gave me a faulty new decoder?
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
22 Feb 2022, 19:28Hi Harry Joffe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Feb 2022, 19:28
Official
Hi Harry Joffe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
hJ
harry J's updateReviewer Update
24 Feb 2022, 11:20This was two days ago and I still have not received any response. This is extremely poor service.
hJ
harry J's update24 Feb 2022, 11:20
Reviewer Update
This was two days ago and I still have not received any response. This is extremely poor service.
hJ
harry J's updateReviewer Update
28 Feb 2022, 12:10My issue has still not been resolved. How much longer will this drag on for?
hJ
harry J's update28 Feb 2022, 12:10
Reviewer Update
My issue has still not been resolved. How much longer will this drag on for?