Multi Choice False Advertising !

Item: DStv (MultiChoice)
Rating: 1
Author: Nobuhlee S

False advertising from Multi Choice, calling me non-stop sending me emails offering me a package of R450 with all out standing debt cleared. With no reconnection fees.That was your promise to me. "offer valid till the 31st of May 2021". That's what you said! Now I paid the R450 Only for my services to be disconnected again.

Why promise debt clearance if you can't hold on to that promise. Times are hard cause of COVID and here you are playing with my emotions.

Customer number ***4

Nobuhle ***

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

01 Jun 2021, 10:34

Hi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply01 Jun 2021, 10:34

Official

Hi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Nobuhlee S's updateReviewer Update

02 Jun 2021, 14:12

Lesego Kwapeng at MultiChoice DSTV, thank you very much for your prompt response and assistance. I appreciate your effort in solving the problem. It surely proves that MultiChoice take their customers seriously.

THANK YOU once more.
Regards
Nobuhle

Nobuhlee S's update02 Jun 2021, 14:12

Reviewer Update