CJ
Claudelle J

1 reviews | Active since May 2014

23 Mar 2017, 08:53

Multi choice - DSTV service worse than GOVERNMENT

<p>I installed the explore on price lock and been trying to upgrade the package to premium for the last two weeks no help each agent I speak to has a new story !! Their is no escalation channel, the most the agents can do is send an email to have an upgrade agent from another department call u bac****! Its been 2 WEEKS AND NO LUC**** Multi choice has a bunch of useless uninformed agents! </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Mar 2017, 09:27
Official

Good day Claudelle

We are sorry to hear about your inconvenience.

As we intend to assist and resolve your query, our Price Lock team will contact you shortly.

Thank you for taking the time to contact us.

Best regards

Dinah