Multi Choice (DStv)

Item: DStv (MultiChoice)
Rating: 1

After sever attempts to get help with a error that I get on my decoder weekly I have still not gotten anywhere. The customer service consultants working after hours are completely rude and disrespectful and do not listen to the customer who in actual fact is paying for a service. I will not recommend Dstv to anyone in future.

Helpful (0)

Replies (3)

's updateReviewer Update

11 Sept 2021, 10:18

My issue is still not resolved after all my complaints and then you want to talk about ethics. Your service team needs to listen to your customers. I want this E143 error cleared it is not the decoder or the installation I have had it checked already it is your service that is not running

's update11 Sept 2021, 10:18

Reviewer Update

's updateReviewer Update

11 Sept 2021, 10:19

I hope to hear from you TODAY

's update11 Sept 2021, 10:19

Reviewer Update

I hope to hear from you TODAY

DStv (MultiChoice)'s replyOfficial

11 Sept 2021, 14:36

Hi Theresia,

As per our telephonic conversation, please be advised that your query has been escalated to our Extra View techncians.

One of the agents will contact you.

Kind regards,
DStv: Hello Peter Team

DStv (MultiChoice)'s reply11 Sept 2021, 14:36

Official