MN
Mlawu N

1 reviews | Active since Apr 2019

12 Jan 2020, 17:26

Multi choice Dstv

We can't enjoy watching ss4 the decoder cut off for 30 seconds is this fair?

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Jan 2020, 08:37
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Jan 2020, 15:52
Official
Dear Mlawu, 

On behalf of MultiChoice, we would like to once again, extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. 

As per telecom, please take your decoder to your nearest MultiChoice Service Centre where they will test it free of charge and advise exactly where the fault lie; whether with your decoder or your installation

Kind regards, 
Dstv: Hello Peter Team

Best regards,