Multi choice dstv

I'm Paulina Moloi,I have such a pain bcuz of multichoice is busy reaping off my pocket,I've been using them for years but lately is whereby i got a problem whereby I'm paying a lot of money every month and I've never pay less than 700 but I'm on compact so every time I have to take my phone call them and still I've never received a successful answer,is always people who are telling me different stories about my account,

so hence I'm writing this now,my channels was even shut off on Wednesday the 24th being told that I owe them hence I've paid 600 month end, they said I owe another 234,which I didn't know is for what,I went and paid it,as I've been told that my account will be up to date, later the channels was back but now the PVR is no longer working,meaning I can't catch up,playlist,record,I took my airtime again call them and the guy told me that I must take out the cable and put it again, switch on and off but it never worked,the airtime got finished,I load again,the lady assisted me and told me that,is a problem which is all over,it will be sorted,fine I leave it, even today is still not working,suddenly I received a message that I have to pay 708.59 before the 30th just after I paid 234 that's been requested on the 24th July,so meaning I've paid 834 + 709 that's been requested again same month,meaning I was supposed to pay 1543 for July,I really don't understand,I've tried to make lots of calls *** but I'm getting different answers from the workers who worked there so I really don't know if those people have really been trained to help us or to assume bcuz even today my money is still going out but it never been enough, I can't even tell actually what's my fee that I have to pay every month. If u ask for a supervisor or manager u will be told that they are not available,I'm really sad and dissapointed,bcuz all this mess started after I finish paying their contract, so tonight again 30th July I load airtime again calling concerning my PVR that's not working,unfortunately one of the workers after holding on told me that I must call again bcuz he's computer doesn't freezed,right I have to drop the phone and airtime was almost finished,I had to load again and call again,then one of the lady told me that I owe money again I have to pay, I asked what must I pay bcuz I'm going to pay for a new month,what money again,she told me that I have to pay 708 and the PVR,so since ever I didn't know that I have to pay PVR on the side bcuz I've never ever done that,so the money I've paid on the 24th I don't know where did it go and it was for what hence I've been told that box office I need to pay it, so I normally know that we as customers we are only paying once off and then that's their duty to divide it accordingly, so meaning that we as customers we have to do it,I don't have any money anymore for paying multi choice time and again and not knowing what am I paying for,and y what's going on about my account,I don't use debit order anymore I'm using cash to pay,but on May they switch off my channels and when I call and find out, the consultant told me that the money is been reversed,I didn't understand how bcuz I don't use debit order,still there was no clue on that,so I've got a serious problem and I really need help.I need a clue,this is been happening since last year now is getting worse. Pls can I be helped ASAP. I NEED A CLOSURE My number is ***,*** I'm a very crossed,dissapointed,and unfortunately I can't carry on like this. HELP HELP HELP PLS. THANKS U