1 reviews | Active since Mar 2023
Multi Choice Allocate my payments.
Multi Choice service is really bad . I am ine frustrated customer. I have made a payment of R560 on the 25th of Feb @6:54am.On the 28th of Feb , I receive an sms saying my services will be disconnected, I then call and explain and I was asked to send the p.o.p and the query will be resolved in 24 hrs. I have made phone from the 28 till the 1st of April. To top it all , they refused to reconnect my services after they told me that Finance is dealing with my query and they will rectify the error on their side. I have spent lot of money calling them. The phindile lady I spoke to on the 01st put me on hold without even telling me and never got back to me.
I am so angry , they don’t treat customers with respect, we pay our hard earned miney.
I want Multi Choice to refund me my R 95 for reconnection fee.
Credit all those reconnection fees charged , Reimburse me the airtime I bought calling them , the guys working there are ****s .
As I am writing this my services are suspended.
I want all this resolved ASAP . Disgrace / disgusting service for such a big company.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Reconnect my services while you are resolving my query
Reconnect my services while you are resolving my query
