1 reviews | Active since Jul 2017

10 Jul 2017, 11:45

multi choice

<p>my payment was done on the 4th of july for my DSTV account but to my suprice it was disconnected on the 8th of july..wen callded tje Querie line the told to me to go to the place ware the payment was done at shoprite randfontein. </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jul 2017, 12:23
Official

Dear Lebogang

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jul 2017, 13:38
Official

Dear Lebogang

Thank you for bringing your query to our attention.

As discussed, we can confirm that the payment for July is not reflecting on our side.

Please send the proof of payment to ***, you will receive a case reference number. Kindly reply with that case number, so we can trace the proof of payment.

The payment will be allocated to your account as soon as the proof of payment is received.

Let us know if there is anything else that we can assist you with in future.

Kind regards

Lebogang

Best regards,