Multi Choice

These people are really not helpful they're ***********, my Services were deactivated in april and I was on compact plus, then I called them on the 19th of April and asked to to downgrade my Services to compact, then the agent I spoke told me it's done and I asked what's the amount am I supposed to pay now that it's on only compact she said R450.00 . now Im getting an sms that I need to pay R988. I called to get clarification, they are telling me that my services were activated on the 19th of April when I called to ask for a downgrade since when is downloading a term for activation. Then I went into their WhatsApp chat check my balance yesterday that is and it tells me I need to pay R458 then i pain it now I'm being told i owe R388 guys this is really ridiculous