iA
ingrid A

1 reviews | Active since Jul 2015

02 Mar 2017, 07:07

multi choice

<p>Ive bought a explora 2 over the phone on the 4 of feb. From that day ive been trying to get m&e elektronics in herm**** to come and install my decoder. Ive been phoning multi choice and m&e elektonics on a regular basis. No success at all. In the meantime we are sitting with tv. And i must pay. But there is no service. </p>

0
Replies (6)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Mar 2017, 08:04
Official

Dear Ingrid

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Mar 2017, 12:25
Official

Good day ingrid

That's not what we'd like to hear. We have tried to contact you without any success. Kindly send us an alternative number privately . We will arrange with the team to contact you.

Thank you

Girly

Best regards,

iA
ingrid A's update02 Mar 2017, 13:32
Reviewer Update

Contact me after three on the same number

DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Mar 2017, 14:02
Official

We have alerted the team, expect a call from 3 PM.

Regards

Girly

Best regards,

iA
ingrid A's update02 Mar 2017, 14:03
Reviewer Update

Thank you

iA
ingrid A's update05 Mar 2017, 08:50
Reviewer Update

Dstv contact me listen to my problem and promise to get back to me on friday. They never did. Im still sitting without a connection. I talk to a collegue of mine and he is having the same problem. He bought his explora on the 13 th of feb and he also cannot get a installer to install the device.