DM
Desree M

1 reviews | Active since May 2021

27 Dec 2022, 07:53

Multchoice

I have been a customer for 9 yrs to multchoice dstv but for the past 6 months I have been treated with less respect and rudeness by people I have been calling and meeting to help me resolve the issue of multiple subscriptions that were added to my account without my knowledge of which I ended up paying so much money for something I know of. The problem started when I received a call from the customer services informing me about the insurance which I had nd I made myself very clear that I had the insurance and I don't need one but to my shock the guy added about 3 same insurance to my account yet I did not agree to that....so I really believe that I'm gonna get help as all I get from this people is nothing but rudeness nd disrespect

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Dec 2022, 08:03
Official
Hi Desree, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
DM
Desree M's update27 Dec 2022, 08:07
Reviewer Update
We're you waiting for me to come ask for help from hellopeter before I get you to help me...I have been spending lot of money to call and to spent coming to your offices without out any help...and for you to be discontinuing my channels because of this so you get more money from me is disgusting