Multchoice
Hi This is my 3rd response regarding my refund, and still the matter has not been resolved and now I'm not receiving feedback regarding the issue. To cut the long story short, I posted on hello peter yesterday refund a R590 refund I was supposed to have received from DSTV. Edward from the hello peter team advised that my query has been resolved and I will be refunded; however when I check my account, it shows that I was only refunded R396. I have never requested my services to be reconnected so I don't understand as to why I haven't received a full refund. Can someone please assist with this as I can't be so inconvenienced regarding a single issue.
Dear Ntombizodwa Nhlapo,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Ntombizodwa Nhlapo,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Ms Nhlapho
I apologise for the delayed response.
Our records indicate that you have been assisted.
The refund was paid out to you on 04 May 2018.
Please do contact us if you require any further assistance.
Thank you for your invaluable support.
Kind regards
Dinah
Best regards,
Good day Ms Nhlapho
I apologise for the delayed response.
Our records indicate that you have been assisted.
The refund was paid out to you on 04 May 2018.
Please do contact us if you require any further assistance.
Thank you for your invaluable support.
Kind regards
Dinah
Best regards,