1 reviews | Active since Apr 2015
Mulitichoice a bunch of idots
On 1 April 2015 my dstv was discontinued due not no funds. On the 12 of April I phoned to get my balance and the reference i should use to pay the money in.<br> I Deposited R1000 in absa. When I Arrived home still my account was suspended. So after wasting a R100 airtime which I phoned mpho with she didn't see the payment reflecting. But she said she will turn on my account but threaten me by saying if the money isn't paid in I will be liable with heaps of extra costs.<br> This morning I wake up and my account is suspended again.<br> Its not my fault the money is reflecting(paid in by absa branch). I cannot be liable for the extra charges.<br> I have wasted R200 airtime thus far. How Idiotic are you guys. You cannot work with debit order as you tried to debit my account before 3 times in one day. Please get your act together and switch on my dstv so I can watch the repeats on every channel again. and again. and again.
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have checked your account and noticed your payment amount R1000.00 does reflect on your account on the 14th April 2015 and your service is active. We confirm always make sure that your account is paid on or before your invoice date which is the 30th, however if you would like to change your invoice date to a later date in the new month please let us know to allow us to assist.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have checked your account and noticed your payment amount R1000.00 does reflect on your account on the 14th April 2015 and your service is active. We confirm always make sure that your account is paid on or before your invoice date which is the 30th, however if you would like to change your invoice date to a later date in the new month please let us know to allow us to assist.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta