Mulichoice very bad service

I called as I required assistance on Sunday 16th July at 12.01 and was told to hold. I was waiting for 16minutes then I ended the call as I would have still been waiting. I called back and asked to speak to a manager and the second person kept me waiting for 12 minutes. I called for the third time and that person kept me waiting for 8 minutes. Is there a contact number that I can call and get assistance as the staff at the call centre does not care and drop your calls or let you wait forever. Customer service at Multichoice call centre is non existent.I would rate them 0 if I could.😡😡😡