Ms Masetle

Cant believe they have such bad service where else they making money from us. I have upgraded on the 03 July 2019 and paid, them send proof of payment but today when I came back from work I found that it was suspended and called the call center to find out why, jhoo this *********** urgent she said she does not know why it was suspended, I gave her the reference she put me on hold for 10min forgetting that they don't use free line then instead of giving me feedback she hung up. I called again the second one did the same, I asked her to give her manager she put me on hold them after few minutes she hunged up on me. Hai I'm so disappointed. I called again but nope no one helped they knocked off now and I'm TV less. So what do we call this really?