Ms

I paid my DSTV on the 03/08/23 via EFT . Firstly I check how much I need to pay it shows me R129 that’s the amount of my package I paid that amount on the 4 /8/23 my DSTV was disconnected call their call they requested me to email them proof of payment of which I did. No feedback nothing. I called today and I was told I need to pay Another amount the agent her self couldn’t understand why do i have to pay again as I paid my DSTV while it was still active. They can’t tell me they give me different excuses what a pathetic service .