SK
Shannon K

1 reviews | Active since Apr 2021

25 Apr 2024, 14:46

Mrs Paola Kammies

Good day Paola kammies here I am on a month to month plan on the compact plus subscription and I have a device insurand plan which last I checked is 28pm, why if I was paying R606 every month and that is the amount due when I paid it now they charged me R668 I am so fed up because there is no communication from multi-choice and who ever I speak to over the phone sounds so *********** I will put on social media and in the papers of what is happening I need answers fast regarding this now I only have a device insurance nothing els why is it R668 compared to all these months I have paid R606

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Apr 2024, 14:48
Official
Hi Shannon, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
SK
Shannon K's update25 Apr 2024, 14:53
Reviewer Update
And what care plan is this I took no such thing I Wil escalate this to legalwise now.
SK
Shannon K's update25 Apr 2024, 14:54
Reviewer Update
I had taken out the insurance which was 27 0r 28 rand pm which was fine all these years.