SK
Shannon K
1 reviews | Active since Apr 2021
25 Apr 2024, 14:46
Mrs Paola Kammies
Good day Paola kammies here I am on a month to month plan on the compact plus subscription and I have a device insurand plan which last I checked is 28pm, why if I was paying R606 every month and that is the amount due when I paid it now they charged me R668 I am so fed up because there is no communication from multi-choice and who ever I speak to over the phone sounds so *********** I will put on social media and in the papers of what is happening I need answers fast regarding this now I only have a device insurance nothing els why is it R668 compared to all these months I have paid R606
Helpful (0)
Replies (3)0
Replies (3)DStv (MultiChoice)'s replyOfficial
25 Apr 2024, 14:48Hi Shannon,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Apr 2024, 14:48
Official
Hi Shannon,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SK
Shannon K's updateReviewer Update
25 Apr 2024, 14:53And what care plan is this I took no such thing I Wil escalate this to legalwise now.
SK
Shannon K's update25 Apr 2024, 14:53
Reviewer Update
And what care plan is this I took no such thing I Wil escalate this to legalwise now.
SK
Shannon K's updateReviewer Update
25 Apr 2024, 14:54I had taken out the insurance which was 27 0r 28 rand pm which was fine all these years.
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Shannon K's update25 Apr 2024, 14:54
Reviewer Update
I had taken out the insurance which was 27 0r 28 rand pm which was fine all these years.
