Mr Sangqu

I took a funeral policy with dstv and it was linked to my subscription, in October 2024 I submitted a claim and to this day it has not been paid and no one has communicated with me. I am still paying for the policy, they gave me a contact number *** which is never answered. I have tried to write to their complaints department and every time I am told someone will call me which has never happened. They should leave the insurance business as they are found wanting. What frustrates me the most is that I can't speak to anyone and also it's almost 6 months now since I submitted my claim. This is the worst company I have ever dealt with in my life.