Mr Mokgotho

I am very disappointed with the service, last year December l was offered discount on my compact till March 2019, I continue to pay till I downgrade to access one. I was surprised after using access for more than 3 months my service was suspended the reason being I was offered discount by mistake then I have to pay the arrears, no problem I agreed to pay end of of the month then they reconnect and gave me ref no:***9-87 before end of the month they cut it again then I call them spoke to supervisor then He apologies then reconnect saying they will escalate it to financial department, I called them on the 30 August ask the outstanding amount, then I paid the amount. On Saturday 31 they suspend it again saying I didn't made a payment I called them and they reconnect, yesterday they suspend it again saying no payment. I called them asking to be called back as my airtime is about to finish the consultant Yamkelani said they don't call customers. I am very tired because I need to have airtime every time to call to reconnect while m paying on time and never asked for their discount