Mr LN Fourie

I’m so disappointed with DSTV price lock. A new decoder was delivered to me.It was connected A debited order went of for R2330, i phoned the call center on the 25 Nov who told me that im paying for 2 prem decoders. The agent told me that they are escalating and someone will call me, on the 29Nov i phoned again just to be told that they will escalate it and phone me When I asked to speak to a team leader, I was told they are in a meeting and for some reason the agents i speak to can not speak to the price lock team. I phoned again today just to be told he is in meetings and will call me back at 13:30 that did not happen again. Why must i pay for Multi choice mistakes?????,