Mr F. Ismail

Dstv pricelock department called us if we are intrested in another package. That sound good. We recieved the new explorer. Waited until Monday to call installers which they came out to installed it. Before they started they told us that the new explorers does not come with a diaplex which we have to pay R450 for. Otherwise the explorer cant work. Which we paid. When dstv called us they tell you installion is free. Anything more then 25m of cabling you pay. We were in the right of 25 meters nothing extra. They dont tell you the customer must pay for a diaplex. If i new i would left my old decoder as is. Dstv told tell you all the details which they know a diaplex must be installed before the explorer can work. I had to borrow money to pay these guys. Which i was unaware of. Im really dissapionted on the service and the false advertisinsing. Dstv really ripping customers off.