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Pitso M

1 reviews | Active since Dec 2022

18 Jul 2023, 15:53

Mr

Can I have my money back please?

I can't make cash payment then you decided to switch off my channels.

This is low of you hey, I company like multichoice

Pitso Matshediso You guys said the bank reversed my monthly debit order of which the bank did not, then I made cash payment of R545.00 on the 21/06/2023 at pep store then on the 22/06/2023 I visited the branch and they made it clear to me that they didn't reverse anything and indeed so there was no reversal because I perused the bank statement before I visited the branch.

Now I paid u cash but still you decided to switch off my channels.

Can you refund me please because I don't owe you anything, you guys owe me R545.00. I don't know what is so difficult for you to read and understand my email, what is so so difficult for you to read the bank statement that THERE WAS NO REVERSAL made by the bank

Pitso Matshediso Show quoted text

On the 19/06/2023 you said standard bank reversed my monthly premium then you decided to cut my channels off , on the 21/ 06/2023 I made cash payment at pep store. On the 22/06/2023 I went to the branch and reverse my R511.00 as you claimed that the bank reversed it.

Can you please refund me my R545.00 because I can't reverse a cash payment please please am begging you. I don't think you are proud to ***** from the poor of the poorest.

I view this treatment as a day light robery, please please refund me I really need that money because you've switched off my channels.

Pitso Matshediso ***.

Show quoted text

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jul 2023, 16:12
Official
Hi Pitso, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team