KC
Kci C

1 reviews | Active since Jul 2018

17 May 2021, 10:02

Mr

Dstv and on Air are not giving me the correct feedback, on air called and advised that the agent did tell me about the access fee that I will have to pay and I am disputing that because he mentioned that I will only paying it after 24 months, I have requested a call recording so that I can see where I was at fault, On air will have to pay the access fee for the next 24 months hence I was misled, I was advised 2 weeks ago that I will be contacted hence they will have to come up with a plan, if no one has called me, no one will debit my account and I am willing to take this to consumer rights

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 May 2021, 11:01
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team