NM
Nhlakanipho M

1 reviews | Active since Feb 2023

04 Feb 2023, 13:16

Mr

My Dstv was on contract for a price lock for a period of 24 months ,when my contract ended, I have call them to make sure that I'm out of this contract, but unfortunately I was told by the consultant that I extended the contract to 2023,which I did not,I ask them to give me proof ,when I spoke to them allowing to extend they couldn't have answers and I was told that the team leader is busy and he will get back to me,I find this very rude ,dishonest and not respecting thier clients and I think DStv think that they are bigger then us

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Feb 2023, 13:25
Official
Hi  Nhlakanipho Mncwabe,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team